Our Water Damage Restoration Blog

About New Life Restoration

Warren Moir started New Life Restoration in 2002 as a professional carpet cleaning business. Warren realised there was an opportunity to serve the people of Brisbane by cleaning up homes after flooding and other disaster such as fires, vandalism, mould and crime scene cleanups. Today, New Life Restoration has an large team of professionals who are absolutely dedicated to serving our clients with excellence.

If your loss is not covered by insurance for any reason we offer free estimates and the fairest prices available.  We are also fully certified through the IICRC. This means we adhere to strict restoration standards.

Disaster Response Team
(from left to right) Tim Mills, Leigh Moir, Glenn Moir, Warren Moir, Lex Moir, Kimberley Moir & Hermie Moir

New Life Restoration Mission Statement

New Life Restoration aims to be Brisbane’s most trusted restoration and cleaning team. Excellent customer service is maintained by ensuring each customer and business associate is completely satisfied with our work completed. New Life Restoration will continue to remain current on all training and certification.

We have a passion for excellence and believe in fair pricing and consistency which is integral for the success of our customers and partners.

New Life Restoration is committed to providing our team with a work environment that encourages personal growth where each team member is treated with respect and integrity. Likewise, our team will provide the same caring attitude and concern to each of our valued customers.

Finally, we attribute our growth success to having a partnership to God and remaining faithful to our mission.

Who we are

Warren Moir - Owner - IICRC Cert, Cert I Mould Remediation

One of the most experienced restoration specialists in Brisbane. Warren has completed over 1000 water damage repair jobs over the last 5 years. He has completed training courses and continues to sharpen his skills in this highly specialised field. His hobbies include cruising on his motorbike and managing a community basketball team.
Lex Moir - Business Manager - B. Bus (Acc), Cert III IT, Cert I Mould Remediation, IICRC Cert

Lex manages all finanical and business development at New Life Restoration and is most likely the first person you will speak to when you call us. Lex started working with Warren in 2003 while he was still in high school and has been working with him ever since. He has a passion for business and has been the driving force behind many of the innovations and growth of New Life Restoration.
Tim Mills - Carpet & Hard Surface Cleaning Manager - IICRC Cert

Tim is a qualified water damage restoration technician and also managers all non-emergency work such as carpet, leather, tile cleaning and upholstery cleaning. He always greets his customers with a smile and always puts in the extra mile in very task set before him. Tim is continually developing his skills in the restoration of leather upholstery as well as tile and stone restoration.

Phill McGurk - Restoration Manager - IICRC Cert

Phill has worked in the industry for 10 years and was at the forefront of the restoration industry in Brisbane. Phill has also attended courses abroad in the US along with the master rug restoration course. His specialties is fire and water damage restoration and has qualifications are simply too long to list. In his spare time he plays a game of golf and he is not too bad at it either.

Hermie Moir - Project Manager - B. Eng (Hons), MIE Aust CPEng, RPEQ

Hermie is an accomplished Civil Engineer with over 25 years experience in the industry with particular expertise in hydraulics engineering including design, construction and project management of water supply and sewerage reticulation system, drainage system and water and sewage treatment. Her experience has also involved design, construction and project management of large infrastructure projects involving buildings, roads, construction camps, Aircraft Hangar, etc having completed many projects here in Australia and overseas.

Hermie was the Quality Management System Manager for a large Engineering company in Brisbane during 1998 – 2005 and had successfully updated the Company’s QMS in compliance to ISO 9001:2000 in 2003. Since 2007, she has since been responsible for the preparation of over 1,000 technical inspection reports, invoicing and documentations of property disaster’s remediation works for successful claims, beneficial to both Insurance and Clients.

Hermie along with New Life Restoration has a passion for humanitarian work and supports community development work. She was involved extensively in the emergency response in the re-development of infrastructure after the Black Saturday bushfire disaster in Victoria and also on several overseas natural disasters.

Leigh Moir & Glenn Moir - Restoration Technicians
Leigh and Glenn are a vital part of our business. There is alot of physical abour required in the restoration industry. They are available 24/7 and help out our Restoration techicians.

New Life Restoration Certification

IICRC certification - New Life Restoration

IICRC Certified Firm

The IICRC sets the standard for the industry. Our technicians have completed IICRC Courses in:

  • Carpet Cleaning
  • Odour Control
  • Upholstery & Fabric Cleaning
  • Applied Structural Drying
  • Carpet Water Damage Restoration
  • Stone, masonry & ceramic tile cleaning
  • Oriental Rug Cleaning

MYCOLOGIA

TRAINING WITH

Murdoch Link

Certificate 1 in Mould Investigation & Remediation.

Competent in:

  • Mould Hazard Awareness
  • Basic Sampling Techniques
  • Air Conditioning split system hygiene cleaning
  • Mould Ecology in Buildings
  • Cleaning for Local Area Damage

Customer Testimonials

Very prompt and thorough. The job was not an easy one as carpets needed up taking, some underlay replaced and five days of drying required to get the carpet and concrete properly dried. Warren and Tim did an excellent job and we do appreciate the profession manner and rapid service that New Life provided." William & Ruth Nichols On New Year's Day 2009, I came home to discover my unit inundated with water from a burst pipe, and it was no trouble to Newlife to come within a half hour to begin the process of extracting the waste water and saving my new carpets from irrepairable damage... I would have every confidence in recommending the services of New Life to any of my family or members of the wider community. They offer an impressive and prompt service and deliver quality outcomes and offer honest, upfront advice and recommendations to their customers." Damien - Holland Park

I would like to say thank you for your courtesy, efficiency and reliability in dealing with what could have been a really distressful matter. Thank you particularly for taking my towels and rug home and returning them cleaned and dried. That was a great touch!” Anne - Kenmore

Many thanks for all you have done and for the professional way you have dealt with us” Peter & Wendy - Ferney Hills
I would like to take this opportunity to thank NewLife Restorations for outstanding service provided to my mother and I after sewerage unexpectedly flowed through my townhouse causing extensive damage to furniture, floors and walls. It was a very stressful experience but Warren Moir from NewLife Restorations arrived at my townhouse within 20 minutes of an after hours phone call. Not only did Mr Moir and his team do a thorough job in removing sewerage, disinfecting and drying walls, and addressing potential airbourne bacteria, he also assisted in managing subsequent insurance providers and body corp representatives and provided information and photos to expediate damage claims. Thus, we will be highly recommending NewLife Restoration to others and would like to thank them for their caring, considerate manner and professional and thorough service." Ms Aubrey - Mt Gravatt

You guys are life savers...Thank you very much! We appreciate your efforts!” Colorado Group (South Brisbane)

Thank you for your wonderful service & for helping me...” Pam - Family Care Medical Services (Spring Hill)

Many thanks for attending to this water damage for me. My brother in law has told me of your assistance and expertise.” D. Brandon - Newstead

A suspected faulty dishwasher had caused water to flow from my kitchen above through to my family room below. There was water and mess everywhere and I had no idea what to do. I was lucky I called New Life Restoration because they came quickly, preventing any further damage and began right away extracting water and drying the house out. These people knew what they are doing. They were very professional at managing the situation and I was pleased to have people involved who knew what to do and how to do it. I would hate to think now what state my house would be in if I hadn't of called them." Jason - Tarragindi

New Life Restoration Partners

Precise Commercial Cleaners Website

Precise Commercial Cleanerswww.precisecommercialcleaners.com.au
Commercial & Office Cleaning Services Brisbane Wide

Carpet Cleaners Warehouse Carpet Cleaners Warehouse
www.ccwonline.com.au
One Stop Cleaning & Restoration Shop.

Brisbane Head Office

37 Kenilworth Place Carindale 4152
Ph (07) 3219 1905
Email: enquiries@newlife.net.au
ABN 75 576 738 786

"We appreciate the time you took to read this page"